Two regions, one managed partner
Global companies rarely need only one language. You may serve English-speaking customers in the US, Canada, or UK while also supporting Spanish-speaking customers across the Americas. RemoteTeam covers both with dedicated professionals employed and supported by us — not a marketplace or shared BPO queue.
Caribbean and Colombian professionals work in overlapping hours with North American business days. You direct the work; we handle recruitment, employment, and ongoing workforce management.
Jamaica and the Caribbean — your English operations base
Caribbean professionals are the foundation of every RemoteTeam placement. English is their first language, which matters for phone, chat, email, and internal coordination with your US or UK teams.
Typical roles include customer support, administrative support, technology and help desk, business operations, and field representatives. EST and CST alignment is standard.
Colombia — your Spanish-first bilingual team
When your customers need native Spanish fluency in real time, RemoteTeam places bilingual professionals from Colombia. Spanish is their first language — not learned fluency or translated scripts.
Colombian professionals serve Spanish-speaking customers with the same managed model: dedicated to your business, vetted before you meet finalists, and employed by RemoteTeam with payroll and HR handled on our side.
How companies use Jamaica and Colombia together
A common pattern is English coverage from the Caribbean for your primary market, plus Colombian bilingual professionals for Spanish customer segments — same tools, same account management, same replacement guarantee.
Tell us which languages, hours, and roles you need. We match the right pool — or both — to your brief. For a tailored quote, use Get Started on our site.